My dell laptop monitor does not show anything when turned on can someone tell me why?


hi mark,

suggest check status of power led. if not on, connect ac adapter known power outlet , check power led.

if power led on still no video displayed on screen, connect external monitor , toggle check if video. image on external monitor means issue video card.

may replace video card.

external monitor not available, run lcd bist. run lcd bist (built in self-test) press , hold d key on keyboard while pressing power button, release both @ same time.

initiate grey screen, red, blue, green, white, allow inspect entire lcd color purity on each screen , better identify defect such cracks in lcd or stuck pixels may not apparent in normal viewing mode.
if lcd bist fails, lcd needs replaced.

hope helps.

, regards
priyanka s



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